TopSky error when loading

Karol Rosa (1608875)

Hello,
today I made a new installation of Euroscope on new device and when was trying to launch TopSky plugin, it starts crashing whole application. On other device it works without any problems. What is more, trying using version 2.4.1 helps resolve the issue.

What can make my plugin being not loaded into the Euroscope?

Here is the Message in the app:

and here is the report from Event Viewer:

Faulting application name: Euroscope.exe, version: 3.2.9.0, time stamp: 0x65db0ed2
Faulting module name: TopSky.dll_unloaded, version: 2.5.0.0, time stamp: 0x676e81e9
Exception code: 0xc0000005
Fault offset: 0x004bec09
Faulting process id: 0x105C
Faulting application start time: 0x1DB9E95D17FCCC6
Faulting application path: C:\Program Files (x86)\EuroScope\Euroscope.exe
Faulting module path: TopSky.dll
Report Id: c8c85c49-863b-4f29-8959-694f302866d1
Faulting package full name: 
Faulting package-relative application ID:

Thanks for help 😃

Juha Holopainen (839337)

You may be missing the MSVC++ redistributable package on your new device. Download and install it from [https://aka.ms/vs/17/release/vc_redist.x86.exe] and see if that helps.

Karol Rosa (1608875)

That worked. Thank you very much for help 😃